PROFESSIONAL VOICE TALENT


Putting your best voice forward.


How you present your business to customers matters.


We offer professional voice talent for your VoiceManager

Service from Cox Business, including:


  • Auto Attendant Messages
  • Music On Hold
  • Custom Ringback Messages

Let us help you put your best voice forward.

Step 1

Get inspired. Click here to listen to examples and view samples scripts to help you identify what you need for your system.

Step 2

Write your greetings and on-hold messaging. Type them in a Word document or other attachment. You'll upload the file when you place your order.

Step 3

Choose your VOICE. Click here to listen to professional voice talent.

Step 4

Choose your MUSIC. Click here to listen to our library of available tracks.

Step 5

Put it all together and place your order.

CHOOSE VOICE

Which voice is right for your business?

CHOOSE MUSIC

Which music is right for your business?

AUTHORITY HVAC

"Authority HVAC had a very positive experience with ProVoice. It gave a professional polish to our phone greetings and was very manageable from a cost standpoint. Their staff took the time to make sure we had a product we were completely satisfied with. We will continue using them as out needs evolve!"

- Grant Baecker, Authority HVAC
Business Hours Script

Thank you for calling Authority H-V-A-C. If you know your party’s extension you may dial it at any time, or choose

from the following options:

For Work-Orders press 1

For Accounts Payable press 2

For a Company Directory press 3

For other items press 0

After Hours

Thank you for calling Authority H-V-A-C. You have reached our after-hours phone system.

To submit or update an after-hours work-order please press “1” and follow the prompts.

VERACORE SOFTWARE SOLUTIONS

"We recently went through a corporate re-branding initiative and needed a new set of messages for our phone system. All I had to do was select our background music, pick our voice talent from the Cox Media website and submit our script. Within a day, we had our new recordings. Using their professional voice talent could not be easier."

- Sean M. O'Connor, VeraCore Software Solutions, Inc.
Daytime Message Version 1:

"Thank you for calling VeraCore Software Solutions, formerly Software Marketing Associates and Pro-Mail"

"If you know your party’s extension, you may dial it at any time."

"For Sales, Press 1"

"For Software Support, Press 2"

"For the Accounting Department, Press 3"

"For a company directory, Press 4"

"To replay this recording, Press 5"

"For an operator, Press 0 or simply remain on the line. Thank you."

After Hours Message Version 1:

"Thank you for calling VeraCore Software Solutions, formerly Software Marketing Associates and Pro-Mail"

"Our office is currently closed."

"If you know your party’s extension, you may dial it at any time."

"To leave a message for Sales, Press 1"

"To leave a message for Software Support, Press 2"

"To leave a message for the Accounting Department, Press 3"

"For a company directory, Press 4"

"To replay this recording, Press 5"

"Thank You for calling."

GIGI'S CUPCAKES

"I am very pleased with Cox Business services overall and particularly pleased that you were able to provide professional voice talent to complement your very strong business communications."

- Grant Rogers, Gigi's Cupcakes




Business Hours Greeting

Hi thank you for calling Gigi's Cupcakes. Omaha's premier cupcake boutique. We are open Monday through Saturday from 10:00am to 7:00pm. For directions, please press "1". To speak to a cupcake expert, please press "2". Thank you for calling and we look forward to seeing you soon at Gigi's Cupcakes.

Business Hours Option 1

Gigi's Cupcakes West Omaha is located on the southwest corner of 168th and Dodge Street in

Village Point South, near Kobe Steak House. Our street address is 16811 Burke Street.

Non-Business Hours Greeting

Hi thank you for calling Gigi's Cupcakes. Omaha's premier cupcake boutique. We are currently

closed. Our store hours are Monday through Saturday from 10:00am to 7:00pm. More

information can be found at gigiscupcakesusa.com. For directions, please press "1". To leave a

message, please press "2". Thank you for calling and we look forward to seeing you soon at

Gigi's Cupcakes.

Non - Business Hours Option 1

Gigi's Cupcakes West Omaha is located on the southwest corner of 168th and Dodge Street in

Village Point South, near Kobe Steak House. Our street address is 16811 Burke Street.

How to Upload

After receiving your professionally recorded greeting(s) in email, please following the directions below to upload into your MyAccount web portal.


1. Save your .WAV greeting(s) on your Desk Top for easy access.

2. Log in to your My Account Web Portal: www.myaccount.coxbusiness.com

3. User Name: [Enter your email address]

4. Select “Forgot Password” to reset if first time logging in. A new password will be emailed to you.

5. In MyAccount, select Navigate/Click VoiceManager Tools > Call Settings Tab > Auto Attendant under Call Settings column > Edit > Scroll down to Auto Attendant Menu Options, Business Hours and/or After Hours Greeting > Select Custom , Change Greeting > Upload your greeting > Click Continue after uploading > Scroll down to bottom of page and Save.


For information on time schedules or assistance in uploading your greeting(s), please contact Customer Care 623-322-2000 or 866-272-5777.

CONTACT US

Get more information or get a quote.

Getting Started Package A$250

Upload Script:

Getting Started Package B $150

Upload Script:
Getting Started Package C$100

Upload Script:


Need a little more than two greetings and one music track?

You can customize your own package with additional services. Whether you need additional Auto Attendant Greetings, On Hold Messaging or Custom Ringback recordings, your pricing is the same.

Please note: Standard voice mail greetings must be recorded from your telephone. Greetings recorded in .WAV file format cannot be uploaded for voice mail service.

Voice Services$60 per :30 of copy (per script)

Upload Script:


On Hold Music $100 per track

Click here to order by email.

Or call 623-328-4775.